Appointments can be made in advance, excluding weekends, by telephoning 01384 426929. Please remember an appointment is for 1 person only.
Routine appointments can be booked up to 4 weeks in advance.
Extended Hours (Pre-bookable only)
Available up to 2 weeks in advance for people whose work commitments limit their access to medical care. Please call for details.
Extended hours: Monday: 6:30pm – 8:30pm
Emergency appointments are available for problems that cannot wait. You will be given a specific time however, you may have to wait to be seen by whichever doctor is available. If the condition is not thought to be urgent you may be asked to make a routine appointment. Please do not use these appointments for long-standing or trivial complaints. Patients who continually abuse this service will receive a warning letter. Only the acute problem will be dealt with within the appointment.
The doctors may deal with your problem with advice over the phone- taken between 11:30 and 12 noon. If the doctor is busy, a message will be taken with the doctor calling back or suggesting an alternative time to ring
If unable to make an appointment- please let us know as soon as possible. If you are 10 minutes late for your appointment you may be asked to re-book. You can now cancel appointments whilst the surgery is closed- please call and leave a message- it will be picked up once we’re open again.
Home visits will only be made to patients the doctors consider to ill or immobile to come to the surgery. A request for a home visit should be made before 10:00 to allow the reception team time to assist the doctors in deciding the degree of urgency.
It is safe to bring children with a temperature into the surgery- they will be seen to as quickly as possible and, if infectious, will be told where to wait.
Situations where visiting is not required:
- Common symptoms of childhood (fever, cold, cough, earache, diarrhoea/vomiting)
- Adults with common problems (cough, sore throat, flu, back pain)
- Elderly adults with common problems (poor mobility, joint pain or general malaise)